Sharpening Navigation Skills
As a CHW, I will do my best not to refer someone without following up later. In my position now, I come in contact with members who have referrals to agencies and they don't have a name or number to call. I don't want to be the person who does the job to just get if off my desk. I want to be better than that for sure. Sometimes, we have to go above and beyond!
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I want to be roll model in referral according to what I have learned